League of California Cities

Q: What platform are you using for this Virtual Conference?

A: The entire conference is taking place on Zoom. We encourage you to download the Zoom app and test it out on your preferred device if you have not already been using it. For more information about Zoom, visit zoom.us

Q: How will I access the Virtual Conference?

A: Registered attendees will receive a username and password in the days prior to the Conference that will grant them entry to the Virtual Conference Access Page. This site will be your portal to the entire Virtual Conference, including the conference schedule, access to join the Zoom conference sessions and recordings, links to session materials, and more. This site is for registered attendees only, and passwords and access should not be shared with anyone who has not registered.

Q: How do I access sessions for the Virtual Conference?

A: You will find the Zoom links for each session on the Virtual Conference Access Page.

Q: Do we need to attend the sessions live?

A: We encourage you to attend the sessions live, to be able to interact with speakers and fellow attendees, just as you would with an in-person conference. If you are earning MCLE credit, participatory MCLE credit is only available to those who are registered to participate in the “live” webinar/conference and the League of California Cities is unable to provide credit to those who choose to view the webinar/conference recording.

Q: How do I ask questions on Zoom?

A: We will give instructions at the beginning of each session, but you will be able to ask questions to the speakers in our live sessions.

Q: Do I need to have a camera on my computer?

A: Not necessarily. If you want to interact face to face during the networking opportunities, you will need to use a device with a camera. If you want to ask questions verbally, you will need to use a device with a microphone. Otherwise, a camera is not required.

Q: Can I participate in the sessions from my phone?

A: Yes, but a computer or laptop does provide easier access to see, hear, ask questions, and participate with the Zoom platform. If you do choose to use your phone, please make sure to use the Zoom app, as opposed to only dialing in.

Q: Will I be able to interact with the speakers and other attendees?

A: Yes! There will be ample time for Q&A at the end of each session for the speakers. You will be able to chat with your fellow attendees through the chat box, and at the Zoom networking opportunities throughout the conference as well.

Q: Can I access the session materials before the session, so I can follow along on my own?

A: Cal Cities staff will load the materials on the conference materials page as we receive them. If they are not there ahead of time, check back as we will continue to add materials as they are submitted.

Q: How do I view the session recordings?

A: You can find the session recordings on the Virtual Conference Access Page, in the same place you found the Zoom links for live sessions. The recordings will be available in the days following the conference for 6 months.

Q: I already registered for the conference. Why do I have to enter my information a second time to join the live sessions?

A: This is a new Cal Cities policy, so we know who is attending each of the sessions. Thank you for taking the time to submit that information before joining the live sessions.

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