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Report Events, Safety Concerns to Union Pacific’s Response Management Communications Center

September 25, 2015
Around the clock, Union Pacific’s Response Management Communications Center (RMCC) critical call dispatchers answer phone calls from people reporting emergencies, community event notifications, and other incidents occurring on Union Pacific property.
 
Union Pacific's highest priority is the safety of its employees and the communities it serves.

Local agencies and community members are encouraged to immediately notify the railroad by contacting Union Pacific’s RMCC at 1 (888) 877-7267 for any of the following:
  • Community Event Notifications: If an event or activity — such as a parade, sporting event, or other large gathering — is scheduled to take place across or near Union Pacific’s tracks, event planners should immediately notify the railroad by contacting RMCC. Only in rare circumstances will train traffic be stopped or rerouted for an event. For more information, please visit the Union Pacific website
  • Reporting an Emergency: Any emergency or incident at or around the railroad crossing, including a vehicle stuck/stalled on the tracks, track obstruction or unusual or suspicious occurrences should be immediately reported. Notifying the railroad will help Union Pacific provide a timely response. 
  • Reporting Rough or Damaged Grade Crossings or Vegetation Concerns: Safety is the number one priority. In the event of a rough or damaged grade crossing, including signal malfunctions, or a crossing blocked or obscured by vegetation, Union Pacific wants to know about it immediately so that they can dispatch a maintenance crew to address the issue.
For questions, contact Andy Perez at (562) 490-7051.


 
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